Enhancing Excellence in Customer Service is an interactive workshop sponsored by the Community Diversity Group for business owners, managers and employees who want to provide consistent, excellent service. Great service happens when you exceed someone's expectations. You retain customers based on the level of service and how you make your customers feel. Setting standards, cultivating the right attitude and committing to do the right thing all the time creates excellence.
To Inquire, contact us at CommunityDiversitygroup@gmail.com
Did you know that our local community serves over 10,000 internationals representing more than 140 countries.
Embracing diversity and other cultural perspectives can inspire creativity and drive innovation. Developing cultural sensitivity, insight, and local knowledge means that you can provide a higher quality of service to more diverse markets. Hiring diverse staff allows an organization to attract and retain the best talent.
Please let us help!
Inquiries about our next scheduled trainings, or even on site, customized training, can be made at CommunityDiversityGroup@gmail.com